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I was so impressed by how easy it was to check in for our cruise on Symphony of the Seas when we sailed on her October 19th!
The state of the art new terminal in Miami is beautiful. It is truly a “modern architectural marvel”. We arrived at the terminal around 11:00am and we were onboard by 11:15am.
We took advantage of Royal’s online check-in prior to getting to the terminal. You can check in online and print your SetSail Pass at least 24 hours before your sailing so that you can skip the counter. We opted to download the Royal Caribbean’s app on the app store. When you check in with the app you can access your SetSail Pass on your mobile device. When we arrived at the terminal there was help everywhere directing passengers to the right area.
We went through security screening, which was a breeze. Similar to an airport but much quicker. Once that was complete we headed upstairs to check-in.
Since we opted to use the Royal Caribbean app we had our SetSail Pass up on the app and provided the customer service representative with our passports. She had a device that resembled a iPad and scanned the bar code on the app reviewed our docs and sent us on our way. We spend no more that 5 minutes chatting with her and we were off to our cruise. There was no waiting in a holding arae we just walked onboard.
When you arrive onboard you enter the Promenade area of the ship. This is the hub of the ship and is midship deck 5. Here you’ll find Guest Services and the Next Cruise desk for your booking questions. You’ll also find Café Promenade which serves coffee, pastry and sandwiches all day and night, Sorerentos for pizza, and several popular pubs, such as English Pub, On Air Club, Boleros, Bionic Bar and rising Tide Bar, for you to enjoy an adult beverage.
Next stop will be the different neighborhoods.